Lomio Terms of Use


Unless an alternative financial arrangement is agreed, all services must be paid by the CUSTOMER to LOMIO at the time of booking. Therefore, LOMIO will confirm the reservation when the CUSTOMER pays the full price. Payments will be made in the currency shown on the invoice as follows: In case the payment for the reservation is not received by the agreed date and method or all conditions are not met, LOMIO will automatically charge the CUSTOMER and/or the end consumer for any service or amount from LOMIO due to such termination. to cancel reservations without the right to demand. LOMIO will receive the net price in a timely manner, and the CUSTOMER bears any costs or expenses that may arise out of payment. Therefore, any lack of payment due to bank charges or currency exchange will be paid by the CUSTOMER. LOMIO is entitled to demand and receive payment of all expenses incurred by LOMIO, in addition to the full payment with interest (EURIBOR + 1.5 points per year) for any unpaid amount related to the services provided. controversial accusations.


These Terms and Conditions do not replace, but supplement and supplement the above Terms and Conditions. In the event of any conflict between the general and specific Terms and Conditions, the latter shall prevail.

ACCOMMODATION SERVICES (NOT GROUP BOOKING): (Children) Special conditions for children are agreed with each service provider and are not based on any criteria; therefore, and given that each establishment/supplier applies its own special conditions or discounts, the CUSTOMER will ask about this point when booking. Accommodation services: Such discounts or special conditions should be understood to apply only when children share a room with 2 adults.

COTS (UK) / CRIBS (US) - If this service is required, this will be indicated when booking as some establishments have limited availability of such items. This extra service can be paid by the end consumer directly at the establishment if required.

Third Party in Accommodation Services Almost all hotels will treat reservations made for a third person as a double room with an extra bed. Consult the supplement and/or discount applicable for an extra bed for an adult, as it varies by hotel. Availability is mandatory when CUSTOMER booking as there are very few hotels with extra beds. Failure to do so may result in the availability of an extra bed at the hotel without the right to provide any service or charge any amount from LOMIO.

No Show in Accommodation Services The failure of the CUSTOMER's end consumer to show at the accommodation facility without prior warning will be considered as cancellation. No refund will be made to the final consumer in case of 'no use of the reservation' without prior consultation with LOMIO and without the explicit permission of LOMIO, who will inform the CUSTOMER about the fees to be paid, which can vary from the cost of one night to 100. % of the reservation amount.

Unless the changes are expressly authorized by LOMIO, the CUSTOMER cannot change the names of the end consumer after shortening the booked stay or the requested service or after the reservation is made. Any such change will be considered a cancellation of the reservation. Changes to extend the allotted time will be subject to eligibility; In case of extension, the price will be changed accordingly.

Cancellations In case of withdrawal of tourism services purchased through LOMIO, the CUSTOMER shall have the right to refund all paid amounts less any amounts that may have accrued as cancellation fees.

In case of no-show or early check-out, the accommodation facility may charge the full amount of the original reservation, in which case no refund will be applied to the end consumer. Reservations made through LOMIO can be canceled without any penalty at the request of any party in cases of force majeure without any restrictions, such as war, revolution, terrorist acts, border closures, epidemics, disasters that may affect various destinations. and in particular the location of the accommodation facility at the destination and the country of origin of the final consumers. Other services will have different reservation/cancellation policies that the CUSTOMER will be informed about from the respective destinations (for offline reservations) or when CUSTOMER confirms their reservation (for online reservations).

Important • During the year, some accommodation facilities may change their name or trade name, which will not be interpreted as a hotel change or reservation change. • In some countries there is a local tax known as the "accommodation tax" or "tourist tax" (ECO-tax) that must be paid directly at the establishment or/or airport. • Hotel categories belong to the businesses themselves. provided by advanced and in accordance with certain regulations applicable in each country. Therefore, a hotel in one country may not be similar to a hotel in another in terms of service and quality, despite belonging to the same category. • LOMIO provides the information provided by the hotel regarding the existence and duration of the renovation or renovation of the facility. LOMIO will not accept requests for works that have not been informed or that exceed the planned completion date.

Changes and cancellations. • If there is a reduction of up to 15% in the number of people and this cancellation is made between 6 weeks and 7 days before the date of arrival, an administrative cancellation fee of 100 € will apply. • If the number of people is reduced by more than 15% and this cancellation is made between 6 weeks and 7 days before the date of arrival, a 50% cancellation fee applies. • Cancellations made within 7 days of arrival will be charged a 100% cancellation fee. • No cancellation fee will be charged for cancellations made up to 6 weeks before the date of arrival. • In case of an increase in the number of rooms and / or nights, no change fee will be applied. These special terms will supplement, supplement and supplement the Terms and Conditions herein.


The CUSTOMER will be responsible for the behavior of its end consumers in cases of abnormal behavior, vandalism or abuse. In this case, LOMIO and / or the service provider reserves the right to automatically cancel the final consumer's accommodation or reservations, without the final consumer's right to any compensation. Any incident that can be resolved during the end consumer's stay at the accommodation facility will be resolved directly by the CUSTOMER. CUSTOMER (whether or not this Agreement is terminated) shall at all times be harmless and hold LOMIO fully indemnified from and against any and all actions, demands, actions, losses, costs, expenses and claims (including costs and expenses in defending such matters). appropriate reconciliation of any provision of this Agreement arising directly or indirectly from or in connection with any breach by or on behalf of CUSTOMER or its officers, agents or contractors. Notwithstanding any liability of LOMIO above under this Agreement, whether in contract, tort (including breach of legal duty) or otherwise, the amount paid by CUSTOMER to LOMIO for such particular services shall not exceed. Neither party shall be liable for indirect, special or consequential damages, including but not limited to economic damage, including, but not limited to, lost profits, lost profits, business, revenue, reputation or anticipated savings.

LOMIO'S RESPONSIBILITY: LOMIO acts as CUSTOMER's agent and as an independent agent in the contract of accommodation and other services and therefore cannot be held liable for death, injury, sickness, damage, loss, accident, theft, delays or any other irregularity. A contract with LOMIO that may arise from the direct or indirect provision of services by the hotel or other suppliers. LOMIO will make reasonable efforts to ensure that the suppliers accept liability and to indemnify the CUSTOMER from any claims of its guests arising from the provision of services. Therefore, the CUSTOMER undertakes to submit any claim for services directly to the service provider. CUSTOMER further acknowledges that LOMIO has no control over the provision of services provided by the service provider. LOMIO will not deal with any claims not submitted by the end consumer during the stay at the accommodation facility. LOMIO cannot discuss with the supplier any claim submitted after the final consumer departure date from the said organization.

DISCLAIMER: The information on this site is published in good faith, but LOMIO cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept responsibility for any errors or omissions on this site. Information about various services is as accurate as possible given that the information is provided by the service provider. This website contains links to other websites. Except where they belong to LOMIO, such other websites are not under LOMIO's control or maintained by LOMIO, and LOMIO is not responsible for the content of such websites. In no event shall LOMIO be liable for any direct, indirect, special, punitive, exemplary or consequential loss or damage resulting from access to, use of, or any information contained in this website. including lost profits and the like. The service providers on this site are independent businesses and are not representatives or employees of LOMIO or its affiliates. These independent businesses provide services in accordance with their own Terms and Conditions, which may limit or exclude their liability to the CUSTOMER or the end consumer. LOMIO and its affiliates are not liable for any action, omission, breach or omission of such independent businesses or for any damages or expenses arising from the foregoing. LOMIO and its affiliates are not responsible for any refunds due to overbooking or force majeure or any reason beyond their control. To the fullest extent permitted by law, LOMIO disclaims all implied warranties regarding the information, services and materials contained on this website. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.


CUSTOMER, on the LOMIO website (including but not limited to all trade names, trade names, copyrights, logos, patents, trademarks, service marks and trade secrets) and all intellectual property rights (including but not limited to the Terms) and Terms), rules, policies and operating procedures, and LOMIO's Confidential Information (as defined above) are the exclusive property of LOMIO or its suppliers received or transferred. The CUSTOMER agrees and declares that he/she will not acquire any right or interest in the transferred information or data other than those specified herein, and that LOMIO will remain the sole owner of the information or data, including but not limited to all patents and copyrights. trademark, trade secret, trade name, contract, industrial design and other proprietary rights therein, anywhere in the world. All trademarks, copyrights, logos, database rights and other intellectual property rights (as well as the organization and layout of this website) in the materials on this website, together with the underlying software code, are owned by LOMIO or its suppliers. CUSTOMER and any user may not use, copy, modify, modify, publish, broadcast, distribute, sell or transfer any material on this website or of LOMIO or the underlying software code without the prior written consent of LOMIO. . misuse of any Intellectual Property of LOMIO (including but not limited to all trademarks, service marks, logos, trade names, etc.) without LOMIO's permission or license; all reservations and sales will be stopped and LOMIO reserves the right to take any legal action in accordance with the protection of its legitimate interest.